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Reputation Control. Who Controls Your Cyber Reputation?

Every day we hear of more stories of people’s Reputation getting smashed instantly online. On a personal level it just plain sucks, and causes mounds of heartache, headache, paperwork, and costs. To a business or a brand, there are risk mitigation and compliance issues, trademark defense costs, and reputations getting taken down, despite having been built up over years or decades.

It could be any trigger. Even, a mistaken identity or you share the same name as someone who gets in trouble.

Or it could be malicious from criminals, or cyber hackers looking to steal your identity, or file false tax returns to claim fake refunds, or to make it appear you were the one who did something when in reality it was someone pretending to be you.

The problem is multifaceted in that it can come from almost any angle, and happen at any time relatively instantly thanks to the linkages that exist between content, social media and search. Digijaks’ CEO has written about this triangulation before as it relates to cyber security and how we all need to look at the this inter-relationship, and it’s effects on all of us.

It is extremely important to understand that your real life – offline, not digital experiences now can and will be instantly transmitted by others, with or without your knowledge and with or without your consent.The little every day things, from getting coffee to getting dressed, to private conversations between two people are suddenly potential fodder for instant intent smearing, reputation trashing and persistent online harassment. Just because someone else had a smartphone on.

This is without writing harsh or bad emails, or saying inappropriate things, or doing illegal or immoral things. The above is just for the regular people who now find themselves in the daily potential trap of someone else deciding to make an internet mockery of them. Just Because. But then, there are the people who are out there willingly doing things to disrupt their families, their businesses, and themselves. There is an entire group of people doing these things every day, hoping no one will post their baggage online and trash them. Some even think it can never happen to them. They are above recrimination or above being outed for whatever proclivities they engage in.

Digijaks offers boutique solutions for high impact individuals, brands and organizations to deal with the combination of cyber security, social media and reputation management and control. We see and hear all kinds of stories. Those from people who are completely innocent and just get caught up in something a bad person did. Those from people who admit to making mistakes and now are working to try to fix the damage or prevent it from happening. Then there are those who just think things will never catch up to them. But they do.

The reality is, the ability to trash reputations, for others to *control your reputation* is all too real. Whether you like it or not.

Reputation Control and Reputation Management
Cyber Security, Social Media, You.
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Cyber Reputation Management and Control

BAM!  There it is.

Right in your face one morning when you check your social feed as news.

That nasty little something that someone, a bot, or a person, or maybe both left for you overnight. It is a digital take down. A bad blog post. A social media meme that is being unanswered or purposely pumped up to discredit you, your company or organization or your brand. Or maybe it is a false allegation. Or paid fake bad reviews that your competitors put up.

Face it. The Internet is a hostile place for your reputation and your brand, whether that is personal, corporate or government. The control and management of your reputation start and end with you. As we enter 2015, it is worth paying attention to, in fact it is important to take stock of your online reputation, the management of it and the control of it. It is yours. Not anyone else.

The — Internet, social media, the cloud, mobility, bring your own device, artificial intelligence, autonomous computing etc etc — all are really cool buzz words. All come with prices to pay that include the constant need for personal, corporate and government level cyber security, reputation management and reputation control.

Our top 10 List of Ways That Cyber Security, Social Media and Reputation Management and Reputation Control all mesh together.

  1. Social Media — is the entrance point for viruses, malware, malformed links, phishing and learning enough about someone to turn around and destroy their reputation.
  2. Mobility — allows for instant access to social media, email, sms, cloud and phone, and video, as ways to tear down a brand or reputation. It can happen anywhere, at any time, by anyone around you holding a smartphone or smart watch or smart glasses.
  3. Cloud — allows people to store information quickly and easily. This can be for phishing, for cyber crime, for reputation destroying or extortion. Images and videos, poems and documents and your complete online profile can be easily harvested by smart people and or bots and then turned around against you. What information are you allowing out or putting out to make it easier to be attacked? Or easier to have your reputation tarnished or that of your brand?
  4. Bring Your Own Device (BYOD) — While fun and easy for users and your employees BYOD brings a whole fruit basket worth of cyber security and reputation management and control issues along with it. BYOD allows users and employees to access the internet and social media channels without approval or notice from the employer. A reputation can be destroyed in an instant with a recorded conversation, a video, an errant email or sms, or worse corporate espionage and cyber crimes can be instituted easily with BYOD.
  5. Artificial Intelligence — The name alone. What does it mean? How can artificial intelligence (AI) bots or autonomous computing affect your cyber security and reputation management and control? In so many ways we are just beginning to understand.
  6. Lazy People — Sorry but many times the malware or the phishing or the destruction of reputation starts with someone simply being lazy, not having security and privacy settings attended to, and or worse letting someone else use their login credentials.
  7. Your Competition — They have access to the same tools you do. They can buy hackers, they can buy reputation destruction; they can attempt to steal your trade secrets; they will try to insert bad people into your organization at every level. (See 8 below.)
  8. Bad People — No good, no ethos or morals. These people do not care if they harm you. They seek to. These come in the form of social media contacts or email phishing all the way through HR, interviewing, shadowy financiers and content theft propagators from online goods. They will use any and every tool out there to disrupt your business, to destroy your reputation.
  9. Posting stupid pictures of yourself — on to any website regardless of how safe you *THINK* it is.
  10. Not checking the health and welfare of your own digital reputation and brand.

Copyright © 2010-2015 Digijaks, LLC

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Control Reputation and Search With Social Media

Reputation Control and Reputation Management

When it comes to reputation management and control, there are many techniques that can be employed, depending on the person, the brand, or the situation.

What works in a digital crisis environment does not always translate to a long term digital branded environment. The same is true in reverse.

An older article from 2013 examined this correlation and there has been a ton of blog posts and other material written about it, but still very few understand or practice this type of specific tactical methodology to achieve their long term strategic goals for search and or social media. Here is an example from my own search results.

Note in order: 1. Twitter 2. Linkedin 3. Huffington Post (As I am a blogger and have a byline) So what does this say about the correlation between social media, search and reputation management and control? It very clearly shows the relationship, and the importance of using your social media accounts strategically and tactically with regard to keyword use, placement, and brand labeling. It also shows that even with a fully optimized website like Digijaks and being an active blogger; the social media platforms take up the top chunks of search real estate. This is with taking a strategic approach. Especially with the constant changes in search engine algorithms. But what happens when you do the opposite? When you do not think about this correlation and how it affects your personal, corporate or government brand on a daily basis, you open yourself and brand to reputation crisis, to reputation smears or outright destruction.

Social Media is the first and most basic step one must take to protect one’s brand and reputation. It needs to be used carefully, proactively and with keywords, brand image and search results always in mind.

Individuals, Companies, Governments and Brands need to pay careful attention to the correlation between search, social media and reputation control and management. If it is left to the Internet, you will not be happy with the results. Take control of your reputation. Take control of your brand reputation management, and start with social media. There are many other steps. But start there. Digijaks offers boutique solutions for high impact individuals, brands and organizations to deal with the combination of cyber security, social media and reputation management and control. We see and hear all kinds of stories. Alan W. Silberberg, CEO of Digijaks

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Reputation Control and Management Proof of Search.

Reputation Control and Reputation Management

Digijaks has created proprietary technology and processes that enable us to excel at Reputation Control and Management, and sometimes a picture is worth more words.

This is such a case.

Digijaks 2015 SEO2Digijaks excels at Cyber Reputation Control and Management because we have developed a multi-tiered system that does not just focus on one element. Indeed we look at SEO, Search and Social Media as one group of data. People, events and traditional media are another. It is only when you look at both groups together in a holistic way, that your digital presence become holistic. Even when a typo is entered into search.

Note in the picture above, Digijaks is ahead of the biggest competitor in the space. TWICE.

Digijaks is privately owned and operated. We are competing in an industry that is not short on either venture capital or major players. Yet, our solution puts us on top, on top of all of that.

The marketplace is made up of well funded players and new and old companies. When you can own your space, own the digital real estate and the placement in search; against companies known only for doing that exact thing? That is exactly what Digijaks has done.

Being a start up CEO can be challenging; disruptive and demands the best of people to rise up to the occasion, every day. Looking at the above picture just gives me pride in what I have invented, and in the work that our team has done to get to this point. Thank you to everyone involved with Digijaks!

Now

Now ask yourself. Is it time to engage Digijaks for your company?

Well, the simple answer is Yes.

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